Question 1

How much does ProActive Home Care™ cost?

Accepted Answer

ProActive Home Care™ offers three plans: Protect at $29/month, Essential at $99/month, and Premium at $199/month. All plans include no contracts and can be cancelled anytime.

Question 2

What cities does ProActive Home Care™ serve for home maintenance?

Accepted Answer

ProActive Home Care™ by HomeRepair Tech LLC serves homeowners and property managers in San Antonio, Austin, New Braunfels, San Marcos, Seguin, and Round Rock, Texas. We dispatch vetted, licensed technicians across all these areas for handyman services, A/C repair, plumbing repair, roof inspections, and proactive home maintenance plans.

Question 3

What handyman and home repair services are included?

Accepted Answer

Every plan includes handyman services (cabinet tightening, door and window repairs, caulking, fixture installation), plumbing checks (leak detection, faucet repair, drain clearing), A/C and HVAC inspection (filter replacement, thermostat check, unit performance review), electrical safety checks, and roof and gutter inspections. Essential and Premium plans include priority dispatch for A/C repair and plumbing repair calls in San Antonio, Austin, and Central Texas.

Question 4

How quickly can I get a home repair technician?

Accepted Answer

Protect plan members are scheduled within 3–5 business days. Essential and Premium members get priority dispatch — typically within 1–2 business days. Emergency A/C repair or plumbing calls are handled as quickly as possible for all active members in San Antonio, Austin, New Braunfels, San Marcos, Seguin, and Round Rock.

Question 5

What is included in the roof and gutter inspection?

Accepted Answer

Plans include up to 2 professional roof and gutter inspections per year (Spring and Fall), depending on your plan — the Protect plan includes 1. Inspections are performed by licensed, insured, HAAG-certified inspectors using ladders or drones. You receive an AI-powered report within 24 hours with condition ratings, cost estimates, and photos.

Question 6

What is an AI maintenance calendar?

Accepted Answer

An AI maintenance calendar is a personalized 12-month maintenance schedule generated based on your property profile — including your home's age, systems, and local climate. It reminds you when tasks are due and can auto-dispatch vetted technicians to handle them.

Question 7

Is ProActive Home Care™ a home warranty?

Accepted Answer

No. ProActive Home Care™ is a proactive maintenance subscription, not a reactive warranty. Instead of waiting for things to break and filing claims, we schedule regular maintenance visits to catch and fix issues early — saving you far more money in the long run.

Question 8

Can I cancel my ProActive Home Care™ subscription?

Accepted Answer

Yes. All ProActive Home Care™ plans are month-to-month with no contracts. You can cancel anytime from your account dashboard.

Question 9

Who are the technicians?

Accepted Answer

All technicians and inspectors are vetted, licensed, insured, and background-checked by HomeRepair Tech LLC. Roof inspectors are HAAG certified with $1M+ liability coverage.

Question 10

Do you handle home remodeling and home improvement projects in San Antonio and Austin?

Accepted Answer

Yes. ProActive Home Care™ members can submit bid requests for any home remodeling or home improvement project — including kitchen remodels, bathroom remodels, flooring, drywall, interior painting, deck repairs, fence repairs, and more. Our AI generates a detailed estimate, and vetted remodeling contractors are dispatched at member pricing. We serve San Antonio, Austin, New Braunfels, San Marcos, Seguin, and Round Rock.

Question 11

Do you offer home inspection services in San Antonio, Austin, and Central Texas?

Accepted Answer

Yes. Every ProActive Home Care™ plan includes professional home inspections. Plans cover up to 2 roof and gutter inspections per year (Spring and Fall), depending on your plan — the Protect plan includes 1. Our technicians also perform interior and exterior inspections covering plumbing, electrical, HVAC, foundation crack detection, moisture scans, and pest entry point review. Members in San Antonio, Austin, New Braunfels, San Marcos, Seguin, and Round Rock receive an AI-powered inspection report with photos after every visit.

Question 12

What happens if I need emergency AC repair or emergency plumbing in San Antonio or Austin?

Accepted Answer

Essential and Premium plan members receive priority emergency dispatch for AC repair, HVAC repair, and emergency plumbing needs across San Antonio, Austin, New Braunfels, San Marcos, Seguin, and Round Rock. Emergency calls are handled as quickly as possible — typically same-day or next-day for active members. Protect plan members can also request emergency service at standard rates.

Question 13

Do you offer drywall repair, interior painting, pressure washing, fence repair, or deck repair near me?

Accepted Answer

Yes. ProActive Home Care™ members can request handyman services including drywall repair, interior painting, pressure washing, fence repair, deck repair, door and window repairs, caulking, and more — all in San Antonio, Austin, New Braunfels, San Marcos, Seguin, and Round Rock, TX. Submit a work order through the app and our AI dispatches the right technician for the job.

Question 14

Do you handle water damage repair, flood damage restoration, and mold remediation in San Antonio and Austin?

Accepted Answer

Yes. ProActive Home Care™ coordinates water damage repair, flood damage restoration, water intrusion remediation, and licensed mold remediation for homeowners across San Antonio, Austin, New Braunfels, San Marcos, Seguin, and Round Rock, TX. Our technicians perform moisture scans and water damage assessments, and we dispatch licensed remediation contractors to handle water extraction, drying, mold inspection, mold removal, and post-remediation inspection. Everything is documented with AI-powered reports and photos.

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15-minute call.