Question 1

How much does ProActive Home Care cost?

Accepted Answer

Plans start at $29/month for Protect (inspections and monitoring), $99/month for Essential (monthly maintenance visits with labor included), and $199/month for Premium (white-glove coverage with up to 2 visits per month). Pay month-to-month with no contracts, or prepay a year at a discount ($276, $948, or $1,908).

Question 2

What cities do you serve?

Accepted Answer

We serve homeowners in San Antonio, New Braunfels, San Marcos, Seguin, and Round Rock, Texas.

Question 3

What's included in a membership?

Accepted Answer

Every plan includes roof and gutter inspections, an AI-powered condition report, and access to our full service network for handyman work, plumbing, HVAC, electrical, and more. Essential and Premium plans add monthly maintenance visits with labor included, priority scheduling, and auto-dispatch for repairs.

Question 4

Is this a home warranty?

Accepted Answer

No. ProActive Home Care is a proactive maintenance subscription, not a reactive warranty. Instead of waiting for things to break and filing claims, we schedule regular visits to catch and fix issues early — before they become expensive.

Question 5

How quickly can I get a technician?

Accepted Answer

Protect members are scheduled within 3–5 business days. Essential and Premium members get priority dispatch, typically within 1–2 business days. Emergency requests are handled as fast as possible for all active members.

Question 6

What is the free Home Score assessment?

Accepted Answer

It's a free, no-commitment assessment of your home's condition. You get a personalized Home Intelligence Score showing what's working, what's at risk, and what it would cost to fix now versus later. No credit card required.

Question 7

Who does the work?

Accepted Answer

Vetted local technicians coordinated by one team. Call (855) 725-2195 or email info@homerepair.tech — and every visit is documented in your HomePassport.

Question 8

Can I cancel anytime?

Accepted Answer

Yes. There are no long-term contracts — pay month-to-month and cancel anytime from your account dashboard, or prepay a year at a discount and simply not renew.

Home maintenance,in your neighborhood.

Home maintenance,
in your neighborhood.