Definitions

ProActive Home Care™ Glossary

Plain-language definitions of the terms used across the ProActive Home Care™ platform — Home Intelligence Score, HomePassport™, repair credits, UAD condition ratings, and more.

• Home Intelligence Score

  A 0–100 composite grade summarizing the current condition and forward-looking risk of a single-family residential property.

• HomePassport™

  A verified, address-tied record of every inspection, repair, equipment serial number, and maintenance event for a single-family home.

• Repair Credits

  Pre-paid credits deposited into a ProActive Home Care™ member's account that can be applied to any repair or service performed through the platform.